No successful transaction found within this duration. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. You may need to zero pad your subnet mask so that each number block contains three digits. This will not allow us to decode your transaction registration POST. Your Vendor Name must contain no more than 16 characters with no spaces or unsual characters. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. The Card registration has been successful in exchange for a token. Please try a different card. 2 User on Card Selection page. (You will see I've added a possibility to say which SagePay API protocol you want to use . The expiry date of the card that you have entered on the payment pages is in the past. If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. You will need to send the long card number only which is situated on the front of the customers card. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). Currency fields should contain 3-letter ISO 4217 codes e.g. The bank did not respond within an acceptable time limit. Any other values or characters will not be allowed and will result in this error message. The post code value must be that to where the card being used is registered in order for the transaction to continue. The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. A credit or debit card number must be entered in the card number box provided on the payment screens. Incorrect Fixed value entered. You will need to enter the CV2 or card security code on the payment pages in order to continue. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. You will also be able to contact Sage Pay support and provide them with the card type, card-issuing bank and the first nine digits of the card. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. If you use Post or Silent Post, then the RESPMSG parameter returns the description of the RESULT code. You will need to ensure that the card number that has been entered on the payment pages is a valid card type. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. Your POST has a Currency value that does not support minor units, but your Amount field has a decimal point in it. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. This URL must be http:// or https:// and be no more than 255 characters in length. If you have received this system message, you are passing across shopping basket information to Sage Pay, however the format of the information is invalid and unable to be read by the Sage Pay servers. This field should only contain alphanumeric characters and must be 100 characters or less. The VendorEMail field, if supplied when posting your transaction registration, must contain a valid e-mail address which is less than 255 characters in length. Transaction is not allowed without 3D secure authentication. Please ensure you send exactly what was provided to you by your bank during your Code 10 check. The Transaction has already been Refunded. This is a required field and needs to be sent with every transaction you register with Sage Pay. Display completion page and inform customer of successful or not successful transaction. This error normally occurs when an action is not acceptable if the Sage Pay system attempts to do something to a transaction. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. If no value is entered here you will be presented with this error message. The transaction you are attempting to REFUND has already been fully refunded. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. If you are attempting to perform these functions automatically (i.e you are performing any of the above outside of the My Sage Pay admin area) then you will need to submit the VPSTxId of the original transaction in a field called RelatedVPSTxId. rev2023.4.21.43403. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), SOLO, MAESTRO (Solo and Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the details of the original transaction (RelatedVendorTxCode) has not been provided. The eMailMessage field can contain a maximum of 7,500 characters. My php code follows: Gateway specific fields. e.g. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. Unable complete transaction due to resubmission of authorisation request by client. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. The Vendor or VendorName value is required. Currently if the error happens, the module each time will return 'INVALID Status response from SagePay' without logging anything what exactly happened. No further action required. The TxType requested is not supported on this account. One or more of the specified already exists for the merchant number/currency combination. Run bin/magento setup:db-schema:upgrade . The encryption method is not supported by this protocol version. No further action needed. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. The Billing Phone contains invalid characters. The card StartDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). Overlaps with an existing rule. You will only be able to enter up to 10 characters in the card post code box on the payment pages. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. If you have AVS checking turned on within your Sage Pay account, or have provided a BillingPostCode, you must also provide a BillingAddress field. ie $key = base64_encode("My Integration Key:My Integration Password"); The user must have access to the specified . This will need to be provided in order for the transaction to be able to continue. Information received from an Invalid IP address. The check digit invalid. The network connection to the bank is currently unavailable. The CardExpiry date that has been entered is not a valid month and year combination. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. You are attempting to POST data to a Sage Pay Service that does not exist or is not currently available. To review, open the file in an editor that reveals hidden Unicode characters. It is normally a number, but can contain characters depending on the acquiring bank. Find centralized, trusted content and collaborate around the technologies you use most. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. You cannot set the administrator password using vspaccess. For more information please refer to the protocol guides. An active transaction with this VendorTxCode has been found but the TxType is different. Fraud screen detail does not exist for this transaction. If you had entered the start date incorrectly please enter the correct date and try again. I had the same issue, so created a NuGet package for this API-client code: https://github.com/joeratzer/opayo-admin-and-reporting-api-client. The Sage Pay system will cancel your transaction as default and present you with this error message after the third failed attempt. If a card StartDate value of 1509 was passed this would generate this error code. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. The Tranaction is not in a DEFERRED state. This can be done within the My Sage Pay admin area under the Account administration section. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. The Card Range not supported by the system. The BillingAddress field which you have provided is longer than what is allowed. How about saving the world? You have entered an incorrect value for the card security code which is invalid. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. Any value longer than this will generate this system message. The only way to prevent this from happening, would be to remove or relax your current rulebase, however this would apply to all your transactions. A valid value is required,this must be value between 0 and 100000.00. If you are providing a value which has more that 10 characters then you will receive this system message. You failed 3D-Authentication. You may wish to (or advise your shopper) to try the transaction again at a later time. Form transactions are disabled for this vendor in the test environment. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. The Delivery Address1 contains invalid characters. can not be less than 8 characters. You are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. A valid

value is required in the format 123.123.123.123. The crypt string has been encoded incorrectly. This will cause the payment pages not to appear and generate this error. If the monitor page indicates that there are no issues, please contact us for more information. Values such as PAYMENT, DEFERRED, REFUND etc. Refund can no be performed until original transaction is settled. When interacting with a SagePay gateway to run transactions, there are some gateway specific fields you can specify when making a purchase or authorize call.. SagePay allows you to specify an optional gift_aid_payment field to indicate that the payment is a Gift Aid charitable donation and the customer has agreed to donate the tax. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. Please check to ensure that a Vendor name is being provided with each transaction as this is a required field. Either an INVALID or MALFORMED response was returned. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. Check your code to ensure you are checking the validity of all CV2 numbers entered on your site before forwarding them to Sagepay. You can only AUTHORISE an AUTHENTICATED transaction up to 115% of its value (with all previous AUTHORISEs against that transaction taken into account). By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. Extracting arguments from a list of function calls. You will need to check your code to ensure that you are not send more than this. Check that the user does not already exist. English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". Please refine the search. Error parsing the request XML. can not be less than 8 characters. How to combine several legends in one frame? Cannot create a token from a token transaction. The card type you sent in the CardType field is not active on your account. You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. You are therefore unable to perform any further refunds against the original transaction. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. This URL must be http:// or https:// and be less than 255 characters long. Please try again. The start date that you have selected is later than the current date. You will need to ensure that your code is not sending invalid characters. If you attempt to refund in another different currency to the original payment then you will receive this system message. ##### is an invalid date format. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. What does "up to" mean in "is first up to launch"? The Billing Surname contains invalid characters. When I'm going to transaction it shows the error " Response Text: User authentication failed due to invalid authentication values." Authentication credentials are missing or incorrect. You will receive this error message if we are not provided with the CardNumber field when you have POSTed your transaction registration. You signed in with another tab or window. This value should be alphanumeric and 38 characters in length. Clear the response buffer to remove any header code, comments or HTML. The card number has failed our validity checks and is invalid, Merchant session key or card identifier invalid, Operation not allowed for this transaction, This refund amount will exceed the amount of the original transaction. Please check and retry. The request was unsuccessful due to an unexpected condition encountered by the server. If you are providing a value which has more that 200 characters then you will receive this system message. element either not found, or present more than once. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). Either provide the user with access to the chosen or select another which the user has access to. If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens).
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