StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub, Like, share & subscribe to StubHub on YouTube at, Check out StubHub's Instagram pictures and videos at. Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. Lots of answers to questions are in our FAQ. How to change the delivery method of my sale. My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! : And I believe that was sent to you in the confirmation email of your purchase.Agent. Same here. Plus, we have insightful letters, insider tips, and more. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. Such a shame to ruin a good music experience with this lack of customer care. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact Delivering tickets 21. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. A person pretends to be from StubHub. After the switch, you will enter the email address you use to access the community in order to reset your password. Or is any of the information above inaccurate? Airbnb banned me because I used to live in Russia. Click here to get notifications about new complaints of StubHub. Heres what to do. We publish the names and emails of customer service managers. Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% Check out our directory. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). Youll also connect with other readers who want to make the world a better place. The ability to swallow ones pride and accept blame or negative feedback is crucial. Me: Correct at checkout it was $353.56USD so that is the total American taken out of my bank or what should have happened.Agent. Nobody could explain how to email tickets after being sent to four different people. This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. you guys are a huge corporation and you cant even get a total right. Initial StubHub complaints should be directed to their team directly. Stubhubs terms and conditions do not allow for communication between buyer and seller. Eventually found the page below. Primary ContactRobert SimmonsHead of Customer Support Operations199 Fremont StreetSan Francisco, CA 94105[emailprotected], Secondary ContactJames AndersonHead of Customer Product199 Fremont StreetSan Francisco, CA 94105[emailprotected], Chief Executive Eric H. Baker CEO199 Fremont StreetSan Francisco, CA 94105[emailprotected]. (on the StubHub app, go to 'My tickets.' I have the same case, I accidentally put the wrong email when buying tickets. +44 20 8068 4317 Line opening times (UK time): Mon-Fri 07:00 - 20:00 Weekend 10:00 - 19:00 (business & personal). There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. StubHub competes in a variety of industries, such as ticket exchange and ticket resale. I listened my tickets on StubHub as mobile transfer and. The person contacting you asks to confirm your account or payment information. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? Here's what can you do to speed things up, The memberships are costly and have no value. 01-06-2022 08:07 PM. StubHub was founded by Eric Baker and Jeff Fluhr. 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. Are you the buyer or seller because you post is confusing? Customer service all the way to your seat, 2000-2022 StubHub. 5)A happy, satisfied customer is likely to return and/or tell others about the good experiences that they had when dealing with your company word of mouth recommendations from friends and colleagues are very valuable.and believe you me, I am not a happy satisfied customer. still has not resolved my issue. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 5 social media accounts. You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!! Recieved tickets for the steelers game for christmas day when we got there our seats were not together! How do I get it fixed? Sorry we couldn't be helpful. Sold tickets on StubHub but don't have them. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Payments. It provides a platform for users to put list their unwanted tickets for sale. No events within. The worst customer service that I have ever experienced. Absolute WORST COSTUMER SERVICE. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). Search over 700 We'll do our best to get back to you in the next 24 hours. proven methods for fixing any consumer problem. Should airlines pay for what they've done to us? 50. miles of. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. No credit card required. Sign In. It's often the quickest way to sort something out. Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. Customer Service Number: 1-866-788-2482. Our help is free. How to win your consumer dispute using the Elliott Method. Danielle is the author of this solution article. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' Open our virtual assistant, click on "Contact form" and let us know how we can help you. 199 Fremont Street, Floor 4. Are you the buyer or seller because you post is confusing? My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. Product shipment, payment, communication, billing, and any kind of service-related complaint about StubHub can be filed via the specific StubHub complaint section. Pro tips & talking points. At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. Your IP: Please advise on how to find this information. All Rights Reserved. They have ruined my World Series experience. San Francisco, CA 94105 USA. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. Can I get my 173,116 Chase Ultimate Rewards points refunded? STAY AWAY! Game is at 7. U am not really sure how to contact the buyer as well. You can find contact details for StubHub above. form" and let us know how we can help you. How do I get it fixed? We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. your customer service department should be embarrassed. Welcome to StubHub Community! The only way for sellers to transfer tickets is to forward the email with the link. Yes But its complicated. The most common StubHub email format is [first_initial] [last] (ex. I paid over $8,000 only to be disappointed and lose all my money. After logging in you can close it and return to this page. 1. Hello, they solved something for you. trying to get a phone number for corp. office the number on home page does not work!!!!!! StubHub has an average consumer rating of 2 stars from 292 reviews. Required fields are marked. Thanks for your message we aim to get back to you within 24 hours. They buy good feelings and solutions to problems. jane.doe@stubhub.com). Worst service ever and do not deliver what customer expects. When I replied to the email saying I'd like to take advantage of that, they replied with "sorry that was a mistake, that option is no longer available for tonight's show" I replied with "This will be for tomorrow's show, how do I move forward? " All Rights Reserved. 12-08-2022 04:25 AM. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. I will be contacting my Attorney General as well as filing complaints with any relevant organization. 03-16-2022 08:50 PM. Virginia, USA. We'll automatically confirm your order within 30 minutes of correct transfer. Events Parking. . janedoe@stubhub.com) and [first]. Sorry we couldn't be helpful. How To Contact StubHub Corporate Office Headquarters. For more information, please see our The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. All Dates. That is a scam btw. You will enter your community username and new password and done! million verified professionals across 35 million companies. Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. These tickets can be for sports, concerts, theater and live entertainment. hours. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. Your email address will not be published. We'll do our best to get back to you in the next 24 Plus, it's the end of the semester and we're throwing a party! I'm assuming you also got the random email about your payment method being updated? You can email the site owner to let them know you were blocked. Whats the Booking.com refund process? My Listings. ', Enter your email address, the access code, and your phone number. The more you know your customers, the better you become at anticipating their needs. I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Customer Service. Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? will see them in court how much will that cost stubhub? Use this comments board to leave complaints and reviews about StubHub. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. To write a complaint about StubHub and get an answer from the officials of StubHub, Complaintsboard.com's objective complaint writing and answer providing system can be used. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. is there a way to contact stubhub that isn't their phone number, facebook or twitter. Explain your scenario, and provide any applicable evidence. : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. StubHub reviews first appeared on Complaints Board on Apr 8, 2008. Check out our FAQ Call us Give us a call if you need help with something urgent. StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? As long as the tickets were transferred by the seller you are fine. Restrictions apply. . 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. The latest review Stubhub ticketing was posted on Apr 11, 2023. How do I change my default email address? customersupportuk@stubhub.co.uk. Call 1-866-788-2482 to speak to a customer service representative from StubHub. Other common StubHub email patterns are [first] [last] (ex. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. {{ userNotificationState.getAlertCount('bell') }}. Here's what's shakin' on South Island. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. Orders. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to@TeamStubHuband someone will be able to fix it for you. Fastest way to talk to a real StubHub rep. : Are you still with me?Me: yesAgent. To update your primary email address or phone number: Did you find it helpful? When buying my tickets I did not notice the email that was written down was different from my personal and some random email was written down and I didnt notice until I had already made the order. NEVER BUY FROM HERE, NEVER. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. We'll do our best to get back to you in the next 24 hours. Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 Address 199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada.
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